![]() ![]() This option allows users to authenticate to the authentication server more than once at the same time. Allow Unlimited Concurrent Login Sessionsīy default, the Allow unlimited concurrent firewall authentication logins from the same account option is selected. If this happens, the new user can connect to your network without authentication.įor more information about user authentication settings, go to Define a New User for Firebox Authentication. If your network uses DHCP, the IP address for an authenticated user could be reassigned to a completely different user. If you set the Session Timeout or Idle Timeout to 0, authenticated users can remain authenticated until the Firebox is rebooted. If you have a page open that actively retrieves data from the Firebox, such as the Front Panel or Traffic Monitor, the connection is not considered idle. If you set this field to zero (0) seconds, minutes, hours, or days, the session does not time out when idle and the user can stay idle for any length of time. The maximum length of time the user can stay authenticated when idle (not passing any traffic to the external network). If you set this field to zero (0) seconds, minutes, hours, or days, the session does not expire and the user can stay connected for any length of time. The maximum length of time the user can send traffic to the external network. Global authentication timeout values for Firewall Authentication do not override the individual user authentication timeout settings for Mobile VPN with L2TP or Mobile VPN with IKEv2 users. For users authenticated by third-party servers, the timeouts set on those servers also override the global authentication timeouts. You can set the time period that users remain authenticated after they close their last authenticated connection. The Authentication Settings dialog box appears with the Firewall Authentication tab selected by default. ![]() Select Setup > Authentication > Authentication Settings.To configure Firewall Authentication settings, from Policy Manager: Configure authentication settings as described in the next sections.To configure Firewall Authentication settings, from Fireware Web UI: You can also configure global settings that apply to Device Management user accounts. If you configure user login session limits for individual users or groups, the limits set for a group and for a user take precedence over the global setting. For more information about SSO and Terminal Services, go to Enable Active Directory SSO on the Firebox and Configure Terminal Services Settings. You can also enable Single Sign-On (SSO), and configure settings for Terminal Services. When you configure the global authentication settings for your Firebox, you can configure the global values for firewall authentication, which include timeout values, user login session limits, and authentication page redirect settings. If you are using Wi-Fi, please try switching to a cable – Ethernet – connection instead.Set Global Firewall Authentication Values Please make sure that your internet connection is stable and uninterrupted. Not connected to the internet while attempting to connect Proton VPN Please make sure that you have a valid subscription or upgrade your account. If your subscription ran out, Proton VPN will not connect to the internet.Learn more about locating your Proton VPN password. Please make sure that you typed your credentials correctly before attempting to connect.The following links have detailed instructions on how to uninstall and install Proton VPN. please uninstall Proton VPN completely and re-install it. Sometimes an operating system takes a wrong turn and slows down a program.If your system time is, for example, set to April, 1st, 2005, an SSL certificate from 2007 will be rejected and the connection will fail. If your system time is not set correctly, you might be unable to log into Proton VPN.For detailed instructions on how to install Proton VPN please visit this article. Make sure Proton VPN is properly installed and that you have granted permission to install the OpenVPN TAP adapter.If the problem persists on all servers, please also check your firewall/ antivirus settings. ![]() However once in a while a server may still go down unexpectedly. ![]() If you have connection problems with a single server or country, it’s quite likely a temporary problem or downtime, e.g. Most of the steps described here can be done without direct support from our support team, but in case you get stuck or don’t know how to handle certain things, we will be there for you. In cases Proton VPN can’t connect, please refer to the following list of solutions. ![]()
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